Terms & Conditions
PAYMENTS
We accept all major credit cards (Processed through Stripe.com) as well as payment options commonly available through your PayPal account. All transfers conducted through Spice and Herb Store are handled by these third party dedicated gateways to guarantee your protection. Card information is not stored on our servers, and all card information is handled over SSL encryption. Card information is used by our site only as long as is necessary to complete the purchase transaction. The only exception to this is if a registered customer has saved a preferred payment method in the customer profile. This information is encrypted and is not visible in any way to employees of Spice and Herb Store.
We accept payment via check or money order for pre-approved wholesale and bulk account orders. These transactions are arranged and handled on an individualized basis once a wholesale or bulk account has been established with Spice and Herb Store.
ORDERING OPTIONS
We offer retail and wholesale ordering options upon request.
For individual retail orders, you are welcome to shop 24 hours a day on our website.
If you are interested in carrying our products in your store, email wholesale@spiceandherbstore.com and we will be happy to assist you.
RETURN POLICY
At Spice and Herb Store, we stand behind our products and hope you are more than satisfied with your selections.
If you are dissatisfied, please write us with your return request to sales@spiceandherbstore.com with the word RETURN in the email subject line within 7 days of delivery.
We are more than happy to fix any issues that may arise due to an error on our part.
OUT OF STOCK
While we always aim to stay fully stocked, occasionally an item in high demand or out of season may be unavailable. We’re always happy to help you find a replacement product, or make arrangements to ship the item when it is back in stock.
DAMAGED ITEMS
If you receive a product from us that appears to have been damaged in shipping, please contact us immediately at sales@spiceandherbstore.com with the word DAMAGED in the subject line and a photo of the damaged item. We will remedy this as quick as possible.
A NOTE ABOUT OUR PRODUCTS
Certificates of Analysis (COA) are available for all of our botanicals. These certificates include details about safety and quality testing, as well as organic integrity.
While we believe in the medicinal properties and healing qualities of herbs, we recommend that you consult with a qualified healthcare practitioner before using herbal products, particularly if you are pregnant, nursing, or on any medications.
The research and information we provide on our website is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
SUBSCRIBER LIST
Want to stay on top of what’s happening at Spice and Herb Store? Be the first to know about new products, discounts, special events, and anything else going on within the Spice and Herb Store family by entering your email during checkout or in the settings of your “My Account” details. We will never share your personal information with any third parties.
COMMENTING POLICY
As a privately owned web site, we reserve the right to edit or remove comments / reviews that contain spam, advertising, vulgarity, threats of violence, racism, anti-Semitism, or personal/abusive attacks on other users. The same applies to trolling, the use of multiple aliases, or just generally being a jerk. Enforcement of this policy is at the sole discretion of the site administrators and repeat offenders may be blocked or permanently banned without warning.
PAYMENTSTerms and Conditions
PAYMENTS
We accept all major credit cards (Processed through Stripe.com) as well as payment options commonly available through your PayPal account. All transfers conducted through Lone Star Botanicals are handled by these third party dedicated gateways to guarantee your protection. Card information is not stored on our servers, and all card information is handled over SSL encryption. Card information is used by our site only as long as is necessary to complete the purchase transaction. The only exception to this is if a registered customer has saved a preferred payment method in the customer profile. This information is encrypted and is not visible in any way to employees of Lone Star Botanicals.
We accept payment via check or money order for pre-approved wholesale and bulk account orders. These transactions are arranged and handled on an individualized basis once a wholesale or bulk account has been established with Lone Star Botanicals.
ORDERING OPTIONS
Terms and Conditions
ORDERING OPTIONS
We offer retail, wholesale, and bulk ordering options.
For individual retail orders, you are welcome to shop 24 hours a day on our website.
Orders of 25 lbs or more (combined product weight) automatically receives a 20% discount (shown in shopping cart).
If you are interested in carrying our products in your store, email wholesale@spiceandherbstore.com and we will be happy to assist you.
Bulk discounts apply to orders of 300 lbs or more (combined product weight) and are handled on an individualized basis. For assistance with bulk orders email bulk@spiceandherbstore.com.
RETURN POLICYTerms and Conditions
RETURN POLICY
At Lone Star Botanicals we stand behind our products and hope you are more than satisfied with your selections.
If you are dissatisfied, please write us with your return request to sales@spiceandherbstore.com with the word RETURN in the email subject line within 7 days of delivery.
We are more than happy to fix any issues that may arise due to an error on our part.
OUT OF STOCK ITEMSTerms and Conditions
OUT OF STOCK ITEMS
While we always aim to stay fully stocked, occasionally an item in high demand or out of season may be unavailable. We’re always happy to help you find a replacement product, or make arrangements to ship the item when it is back in stock.
DAMAGED ITEMS
Terms and Conditions
DAMAGED ITEMS
If you receive a product from us that appears to have been damaged in shipping, please contact us immediately at sales@spiceandherbstore.com with the word DAMAGED in the subject line and a photo of the damaged item. We will remedy this as quick as possible. A NOTE ABOUT OUR PRODUCTS
Terms and Conditions
A NOTE ABOUT OUR PRODUCTS
Certificates of Analysis (COA) are available for all of our botanicals. These certificates include details about safety and quality testing, as well as organic integrity.
While we believe in the medicinal properties and healing qualities of herbs, we recommend that you consult with a qualified healthcare practitioner before using herbal products, particularly if you are pregnant, nursing, or on any medications.
The research and information we provide on our website is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
SUBSCRIBER LIST
Terms and Conditions
SUBSCRIBER LIST
Want to stay on top of what’s happening at Lone Star Botanicals? Be the first to know about new products, discounts, special events, and anything else going on within the Lone Star family by entering your email during checkout or in the settings of your “My Account” details. We will never share your personal information with any third parties.
COMMENTING POLICY
Terms and Conditions
COMMENTING POLICY
As a privately owned web site, we reserve the right to edit or remove comments / reviews that contain spam, advertising, vulgarity, threats of violence, racism, anti-Semitism, or personal/abusive attacks on other users. The same applies to trolling, the use of multiple aliases, or just generally being a jerk. Enforcement of this policy is at the sole discretion of the site administrators and repeat offenders may be blocked or permanently banned without warning.